Shipping policy
Thank you for shopping at Marvellous Store.
This Shipping Policy explains how we process and deliver your orders.
1. Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday).
Orders are not processed on weekends or holidays.
High order volumes or customs delays may extend processing times, but we will notify you of any significant delays.
2. Shipping Times
Our standard estimated delivery time is:
-
Standard Shipping: 3–4 weeks
(21–28 business days)
Shipping times may vary depending on your location, customs processing, and carrier delays.
3. Shipping Rates
Shipping costs are calculated at checkout based on destination and shipping method.
We may offer free shipping promotions at certain times.
4. International Shipping
We ship worldwide to most countries.
Buyers are responsible for any customs fees, taxes, or import duties charged by their destination country. These costs are not included in our product prices.
5. Order Tracking
When your order is shipped, you will receive an email containing your tracking number.
Please allow up to 48 hours for tracking updates to appear.
6. Incorrect Address
Please ensure your shipping address is accurate before placing your order.
We are not responsible for delays or lost packages due to incorrect addresses.
If a package is returned to us, you may be responsible for reshipping costs.
7. Lost or Delayed Packages
Marvellous Store is not liable for packages delayed due to:
- Incorrect addresses
- Customs processing
- Extended carrier delays
- Weather conditions
If your package appears lost, contact us and we will assist in tracking it.
8. Damaged Packages
If your order arrives damaged, contact us within 48 hours with photos of the damaged package/items.
We will review the claim and provide a replacement or refund if eligible.
9. Contact Information
For any shipping-related questions, please contact us:
📧 Email: instagramdopes@gmail.com